Hi, Lips fans,
After a brief delay, the fixes for incompatible holiday DLC and Coldplay's "In My Place" are available. For "In My Place", please follow the steps for deleting and re-downloading your Game Add-On data as
previously described in another post.
The fix for holiday DLC has additional steps for re-downloading your DLC. To restore
"Blue Christmas" by Elvis Presley, "Rudolph The Red-Nosed Reindeer" by Gene Autry, and/or "It's The Most Wonderful Time Of The Year" by Andy Williams, please follow the following steps:
- Delete the song data from your Xbox as described in Steps 1-6 here
- Go to http://marketplace.xbox.com
- Sign in to the Live ID associated with your gamertag.
NOTE: Make sure you sign in with the account that originally bought the DLC in question.
- Mouse over the "My Account" drop down on your Marketplace page and click on "Purchase History".
- The list of purchases is organized by date of purchase. Find the link to the relevant songs and click "Add to Queue" for each.
- You can confirm your queue contains all relevant songs by clicking on "Download Queue" on the left-hand menu.
- Turn on your Xbox and connect to LIVE - the queued songs should automatically begin re-downloading.
Please note, this fix
only works for the listed DLC. If your DLC is not on
this list, and you are having problems with one of your game add-ons,
please reply to this post with the following details:
- Name of Game Add-On
- Details of error: When does the error occur (on download, when you attempt to play) and what is the error message that pops up?
- When did this error occur? When did you last encounter an error when you attempted to play or download this DLC
- What steps did you take to resolve this issue? What have you tried to fix this problem? What were the results?
We will continue to investigate issues with downloadable content that you are having with
Lips: Number One Hits, so please let us know as many details as possible to help us in our investigation. Thank you!
Also, this week's DLC is out! Hop on your Xbox to download and play the latest from the Lips team: "Angel Of The Morning" by Juice Newton, "Shy Boy" by Bananarama, and "You Keep Me Hangin' On" by the Supremes.
- The Lips Team